Last Updated: August 13, 2026
Custom Homes of Madison (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, by telephone, by text message, or through other communications.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile phone number
- Mailing or property address
- Information submitted through website contact forms
- Information related to inquiries about our homes, construction services, projects, or other services
- Communications you send to us by email, telephone, or text message
We may also automatically collect basic technical information when you visit our website, such as your browser type, device type, IP address, and pages visited.
How We Use Your Information
We may use the information we collect to:
- Respond to questions or requests
- Communicate with you regarding our services
- Provide information about projects, appointments, estimates, or services you have requested
- Send service-related notifications and updates
- Improve our website and customer service
- Maintain business records and comply with applicable legal requirements
SMS/Text Messaging
By providing your mobile phone number and opting in to receive text messages from Custom Homes of Madison, you consent to receive SMS/text messages from us.
Messages may include communications regarding inquiries, appointments, projects, scheduling, customer service, updates, and other communications related to our services.
Message frequency varies depending on your interaction with us.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.
For assistance or additional information regarding our text messaging program, reply HELP to any message you receive from us or contact us through our website.
Consent to receive SMS/text messages is not a condition of purchasing any goods or services.
Mobile Information and SMS Consent
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information obtained as part of the SMS consent process, including mobile phone numbers and SMS consent records, will not be shared with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers that assist us in operating our communications systems or providing services on our behalf when necessary to provide those services. These providers are permitted to use the information only as necessary to perform services for us and are not permitted to use your mobile information for their own marketing purposes.
Sharing of Personal Information
We do not sell or rent your personal information.
We may disclose personal information to trusted service providers that perform services on our behalf, such as website hosting, communications, technology services, or other business operations.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, property, customers, or others.
As stated above, mobile phone information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Analytics
Our website may use cookies or similar technologies to help operate the website, understand website traffic, and improve the visitor experience.
You may configure your browser to refuse or limit cookies, although some website features may not function properly as a result.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS/text messaging program, please contact:
Custom Homes of Madison
Website: customhomesofmadison.com
Phone: 608-665-3740
Email: info@customhomesofmadison